In the intake process, investors typically collect a standard set of documents, with only a few exceptions. Regardless of the system used to initiate this process, document reviews have historically been handled by either onshore or offshore teams.
Onshore staff have the advantage of operating during business hours and can directly communicate with clients when additional documents are needed.
Offshore staff are more cost-effective, as they are significantly less expensive than U.S.-based employees. While offshore teams typically do not communicate directly with clients, they can assist in reviewing documents, reducing the workload for the onshore team.
With recent advancements in Artificial Intelligence, Loanscape has spent the last two years conducting R&D to automate document reviews. This allows for instant document review, significantly reducing the need for manual intervention.
Ultimately, Loanscape's AI provides investors with the benefit of fundamentally lowering the cost of doing business.
