Privacy Policy for Loanscape (Mortgage Tech Solutions LLC)
Effective Date: March 20th, 2024 Mortgage Tech Solutions LLC, doing business as Loanscape ("we", "us", or "our"), values the privacy and security of the personal information of our users, with a focus on serving Third Party Originators (TPOs). This Privacy Policy outlines our practices regarding the collection, use, and sharing of personal information through our SaaS platform (the "Platform").
Information Collection
Upon your registration on our Platform, we collect the following personal information: Name, Email address, Phone number, Variety of information about your business, and Social Security Number This information is gathered directly via our Platform. Occasionally, we may augment this data with information obtained from third-party sources to enhance our services.
Utilization of Information
The personal information we collect is utilized for: Streamlining the signup process with lenders Communicating with TPOs about their accounts and applications Marketing our services Enhancing our Platform and offerings
Analytics Services:
We use analytics tools to understand how our services are being used. This involves collecting data about user interactions with our site and platform, such as page views, navigation patterns, and engagement metrics. These tools help us identify trends, improve our offerings, and address any issues users may encounter. The information collected through analytics may include IP address, browser type, operating system, referring URLs, and actions taken on our site and platform. However, this data is processed in a way that does not directly identify any individual user. Users can opt out of analytics tracking through their browser settings or by utilizing privacy-enhancing tools and extensions that block analytics services.
Information Sharing
We only share TPO information with lenders upon a TPO's consent to initiate an application process. At this juncture, all pertinent information and documentation from the TPO's profile are shared with the selected lender. We do not disclose TPO information to other third parties.
Data Retention
TPO information is retained in our systems for the duration of the TPO's approval with any lender and while an active user. You can request that we delete your account and data by emailing [email protected].
Security Practices
To protect TPO information, we implement one-time passwords and adhere to industry-standard security measures. Nevertheless, we acknowledge that no internet transmission or electronic storage method is guaranteed to be secure as we do not control our TPOs computer security standards.
Your Rights
TPOs reserve the right to access, modify, or delete their personal information within our Platform. It is important to note, however, that once information is shared with a lender, it cannot be retracted from the lender’s records for their own compliance usage.
Age Requirement
Our Platform is designed for use by individuals who are at least 18 years of age.
Policy Amendments
We reserve the right to amend this Privacy Policy. Any changes will be communicated through an updated policy on our website, with the revision date posted at the top of the Policy.
Contact Information
For inquiries or concerns regarding our privacy practices, please contact us at [email protected]. By engaging with our Platform, you acknowledge your understanding and acceptance of this Privacy Policy.